đź”’ Privacy Policy
Effective Date: 2025
At fixingi.com, your privacy matters. This Privacy Policy explains how we handle your information when you use our website and AI troubleshooting tools. By using our site, you agree to the practices described below.
1. Information We Collect
- Information you provide: When you describe a tech issue, we process that text to generate a response. We do not require your name, email, or personal account details to use the free service.
- Technical data: We may automatically collect anonymized data such as IP address, browser type, and device information for security and analytics purposes.
- Cookies: We use cookies to improve functionality, measure traffic, and support affiliate links. You can manage cookies in your browser settings.
2. Cookies & Tracking
We use cookies and similar technologies to:
- Remember your preferences (e.g., cookie consent choice).
- Improve site functionality and security.
- Measure anonymous traffic and usage patterns (analytics).
- Support affiliate links, so we may earn a commission when you purchase products through links on our site.
You can choose to accept or decline cookies via our banner, or by adjusting your browser settings. Declining cookies may limit some site features.
3. How We Use Your Information
- To generate AI-powered troubleshooting responses.
- To improve our services and user experience.
- To support affiliate partnerships (e.g., product recommendations).
- To protect against fraud, abuse, or security threats.
4. Sharing of Information
We do not sell, rent, or trade your personal data. We may share limited technical data with:
- Service providers: Hosting, analytics, and AI API providers (e.g., Google/AI partners).
- Legal purposes: If required by law, regulation, or to protect our legal rights.
- Affiliate partners: If you click an affiliate link, the retailer may track your purchase to credit us with a commission.
5. Your Rights (UK & EU GDPR)
If you are located in the UK or EU, you have the right to:
- Access the data we hold about you.
- Request correction or deletion of your data.
- Withdraw consent for data processing (where applicable).
- Complain to the ICO (UK Information Commissioner’s Office) or your local data authority.
6. Data Retention
We only keep troubleshooting logs (issue descriptions and AI responses) temporarily to improve service quality. These may be cached locally and cleared periodically. No sensitive personal data is intentionally stored.
7. Children’s Privacy
Our services are not directed to children under 13 (or 16 in the UK/EU). We do not knowingly collect personal data from children. If you believe we have, please contact us to delete it.
8. Security
We take reasonable measures to protect your information, but no system is 100% secure. Use of the service is at your own risk.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new “Effective Date.”
10. Contact Us
If you have questions about this Privacy Policy or your data rights, contact us at:
support@fixingi.com
This Privacy Policy is provided for general informational purposes. It does not constitute legal advice. For specific compliance needs, consult a qualified legal professional.
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We reserve the right to block or refuse responses to such requests.”
