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We fix your problems
Fix Scanner Not Working
🪲 Bug:
Your scanner's gone AWOL.
🔧 Fix:
* First, give the scanner a good ol' power cycle: unplug it from the wall, wait 30 seconds, and plug it back in.
* Make sure the USB cable (if it has one) is plugged snugly into both the scanner and your computer. Give it a wiggle to be sure.
* Have a peek in your computer's settings (search for "Printers & Scanners") and double-check your scanner is listed. If it is, try removing it and then adding it again.
* Restart your computer – sometimes a fresh start is all it needs!
💡 Tip:
Dust off your scanner every now and then. A clean scanner is a happy scanner!
Why is my scanner not being detected by my computer?
Scanners may not be detected if the USB or network connection is faulty, drivers are outdated, or the device isn’t powered on. Check all cables, ensure your scanner is switched on, and reinstall or update scanner drivers from the manufacturer’s website.
How do I fix my scanner showing as offline?
If your scanner shows “offline,” restart both the scanner and computer, check the connection method (USB/Wi-Fi), and verify it is set as the default scanning device in your computer settings. Reconnecting it through your system’s “Devices & Printers” panel often resolves the issue.
Why does my scanner start but not complete the scan?
This can happen due to insufficient memory, corrupted drivers, or scanning software issues. Close unnecessary programs, reinstall the scanning application, and update drivers. If the problem continues, try scanning at a lower resolution.
Can outdated drivers cause my scanner to stop working?
Yes. Outdated or incompatible drivers are one of the most common reasons scanners stop functioning. Visit the manufacturer’s website to download the latest drivers or use your operating system’s update tool to keep them current.
How do I fix a scanner connected via Wi-Fi that isn’t working?
For wireless scanners, ensure the scanner and computer are connected to the same network. Restart your router, re-add the scanner in your computer’s settings, and confirm that firewalls or security software aren’t blocking the connection.
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